The honest FAQ.

No, and it never will be. WTF Fertility is lived experience, general information and emotional support, written by someone who has been through it, not by a clinician. I'm not a doctor or a nurse and I won't pretend to be.

Nothing here replaces your fertility clinic, GP or consultant. Always follow your own medical team for anything clinical, and read the full Disclaimer for the detail.

No. There are no coaching calls, no 1:1 sessions and no waiting list to get hold of me. That's a deliberate choice, not a gap.

The hardest moments of IVF rarely happen between nine and five, and I didn't want support that left you on hold or charged you £200 for a slot three weeks away. So everything here is self-paced and always available, ready the moment you need it, day or night.

No. Fertility Frankie AI is an AI support tool built on my experience and the way I'd talk you through things if I was doing the 1:1 coaching route. It is not me sitting at a keyboard, and it is definitely not a medical professional.

It can be wrong, it can misunderstand, and it doesn't know your medical history. Treat it as a sounding board for the emotional and practical side, never as clinical advice, and always check anything important with your clinic.

Everything is an instant digital download. The moment your payment goes through, your download link should arrive by email, so check your inbox first.

If it's not there, have a look in your spam or junk folder, and search for "WTF Fertility". Still nothing? Drop me a message via the contact page and I'll sort you out.

Because everything is a digital download you can access straight away, refunds work a little differently to physical products. I want you to feel looked after, so please read the full Refund Policy for exactly how it works.

If something has genuinely gone wrong, or you've been charged twice, get in touch and I'll always do right by you.

The course is a full, self-paced resource that walks alongside you through every stage, from pre-cycle to the two-week wait to whatever comes after, with the Partner Hub and Fertility Frankie AI built in. It's designed around where you are, not a fixed timeline.

It isn't open quite yet, but the waitlist is. Join it to be first through the door and to hear the moment it lands: join the waitlist.

Not right now. Everything is a digital download you can use on your phone, tablet or laptop, or print at home if you'd rather have it on paper. Physical copies may come in future, but for now it's all digital.

Yes. Everything is written from real UK experience, across both the NHS and private routes, so the references, language and process will feel familiar if you're going through treatment here.

That said, the emotional side of IVF doesn't change with your postcode, so plenty of it is just as useful wherever you are in the world.

I'm Frankie. Seventeen years of infertility, multiple rounds of IVF, loss, and a stubborn refusal to let any of it be for nothing. WTF Fertility is the support I wish I'd had, built from lived experience rather than a brochure.

The full, honest story is over here: read my story.

Easily. Email me at hey@wtffertility.co.uk or use the contact page. I read everything, and I'd genuinely rather hear from you than have you sit with a question on your own.